Shipping policy

Shipping Policy

Shipping & Delivery

Thank you for shopping with us. We aim to deliver your order safely and as quickly as possible.

Order Processing

All orders are processed within 1–2 business days after payment confirmation. Orders placed on weekends or public holidays will be processed on the next working day.

Once your order has been processed and shipped, you will receive a shipping confirmation email or message with tracking details.

Delivery Time

Estimated delivery times within the United Arab Emirates (UAE):

  • Standard Delivery: 2–5 business days

  • Express Delivery: 1–2 business days (if available)

Delivery times may vary depending on your location, courier service, and order volume.

Shipping Charges

Shipping costs are calculated at checkout based on the delivery location.

Example structure

  • Free Shipping: Orders above AED 200

  • Standard Shipping: AED 15–25

  • Express Shipping: AED 30–40

Shipping fees may include applicable taxes or VAT where required.

Order Tracking

Once your order is shipped, you will receive a tracking number via email or WhatsApp so you can monitor the delivery status.

Delivery Delays

While we strive to deliver your order within the estimated time, delays may occur due to:

  • High order volumes

  • Courier delays

  • Weather conditions

  • Public holidays

We appreciate your patience in such situations.

Incorrect Address

Customers are responsible for providing accurate shipping information.

If an order is returned due to an incorrect or incomplete address, additional shipping charges may apply for re-delivery.

Failed Delivery Attempts

If the courier is unable to deliver the package after multiple attempts, the order may be returned to us. In such cases, customers may be required to pay additional shipping fees.

International Shipping

Currently, we [do / do not] offer international shipping.
If international shipping is available, delivery times typically range from 7–14 business days, depending on destination and customs clearance.

Contact Us

If you have any questions about your order or shipping, please contact our support team:

📧 Email: Arabianaurastore1@gmail.com
📱 WhatsApp: +971 563306920